Gerber Collision & Glass - 7902 Forest Hills Road, Loves Park

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Reviews about Gerber Collision & Glass

• Erika H
  ★ ☆ ☆ ☆ ☆
  If I could give Gerber 0 stars I would. I have never been more DISAPPOINTED or unhappy with a company claiming to do great work. My car received damage from a recent hail storm .... I made an appointment with Gerber to get my car fixed and they told me it should take 3-4 days ..... TWO WEEKS later they called saying that it would not be ready for another week! They stated there were discrepancies with the insurance quote and were waiting for the insurance company...... I was livid. I went and picked up my car (which had had nothing done to it .... it sat there for 2 weeks) and called my insurance company .. My insurance company told me they had NEVER received a call from Gerber. I am beyond pissed. I will never take my car there again nor will I recommend them to anyone. I understand they are very busy with car repairs due to recent storms, but if you are that busy and cannot fix vehicles in a timely fashion you should be upfront and honest Very disappointed

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